![]() ![]() Launch Entrust IdentityGuard Soft Token App from your desktop PC or handheld device where you installed the application.Įxample : (Windows 7 base OS) Start menu -> Entrust -> IdentityGuard Soft Tokenġ5. #Unlocker 2 0 6 vmware horizon code#The unlock code will be issued to you on the screen. Please enter your PIN Reset Code from your soft token application. You will be directed to PIN Reset Code site. Click on Yes button to confirm and continue:ġ2. Click on the option My Entrust IdentityGuard Mobile OTP or Desktop Soft Token application is locked.ġ1. After you answer the questions correctly, you will be directed to Self-Administration Actions. ![]() If you cannot answer the challenge, please contact our SSL technical support team. On the Question & Answer challenge screen, please enter your answer based on the set of questions that being setup during initial account setup process. On the Self-Administration second factor authentication login screen, click on the link question & answer challenge:ĩ. #Unlocker 2 0 6 vmware horizon password#This is the same user name and password that you entered on the step 2 which is your login credentials for the certificate portal.Ĩ. The Self-Administration login screen will be opened. Click on the link I have misplace my token:ħ. You will be directed to the second factor login site. Click on the Settings button on the upper right hand side of your screen and select Manage My Account :Ħ. After you login the first factor, you will be directed to main dashboard site:ĥ. If you forgot your password, then click on I’ve forgotten my password link on the bottom of the page.Ĥ. Or you can visit our main website at : and then select My Account -> Entrust Cloud SSL Services Portalģ. Proceed to your regular login screen for Entrust Cloud SSL Services portal at : When your soft token application has been locked out, you should have your own PIN Reset Code generated.Ģ. NOTE: The PIN Reset Code below just for example purposes. Write down your PIN Reset Code that showed on the locked soft token application.
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